Monthly Archives: December 2011

Book Review: DEATH BY MEETING

Posted on December 27, 2011 by montyrainey

Since you have taken the time out of your schedule to read a review on the book DEATH BY MEETING, by Patrick Lenconi, chances are you have wasted countless hours in unproductive meetings and are seeking ways to make your … Continue reading →

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Posted in Book Reviews, Business, Leadership, Management, Meetings | Tagged , , , , | Leave a comment

SMART Goals

Posted on December 26, 2011 by montyrainey

 “There is one quality which one must possess to win, and that is definiteness of purpose, the knowledge of what one wants and the burning desire to possess it.” ~ Napoleon Hill As the year draws to an end and … Continue reading →

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Posted in Achievement, Goals, Growth, Planning, Preparation | Tagged , , , | 2 Comments

Tis the Season … For Poor Customer Service

Posted on December 19, 2011 by montyrainey

“The goal as a company is to have customer service that is not just the best, but legendary.” ~ Sam Walton I hate to be the one to say it, Mr. Walton, but Walmart’s customer service is legendarily bad. The … Continue reading →

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Posted in Business, Business processs, Customer Service, Management, Referrals, Sales | Tagged , , , | 1 Comment

Anchor’s Away

Posted on December 12, 2011 by montyrainey

“Use great care in choosing your friends and relationships. Life is too precious to spend it with the wrong people.” ~ Melvin Rainey   Last Friday was my dad’s birthday and in his memory, I wanted to talk about one … Continue reading →

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Posted in Goals, Influence, Relationships, self improvement | Tagged , , , , | 2 Comments

Book Review: THE ART OF INFLUENCE

Posted on December 9, 2011 by montyrainey

THE ART OF INFLUENCE by Chris Widener is a short little 100 page story about persuasion for business leaders. The story begins when young Marcus graduates from the Northwestern University Kellogg School of Business. As a graduation gift, Marcus’s grandmother … Continue reading →

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Posted in Book Reviews, Business, Coaching, Influence, Leadership, Management | Tagged , , , | Leave a comment

COMPROMISE: The Politically Correct Way to Mediocrity

Posted on December 5, 2011 by montyrainey

“Marriage is all about compromise. When we got married my wife wanted a cat. I wanted a dog. So we compromised and got a cat.” ~ Jeff Bingham ~ Rules of Engagement  I was reminded of this earlier this week … Continue reading →

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Posted in Character, Compromise, Integrity, Politics | Tagged , , , , , | 2 Comments