Monthly Archives: August 2011

Let’s Build a Better Comment Card

Earl Able’s Restaurant is legendary around San Antonio and one of my stores is nearby, so anytime I am doing a store visit there, I leave early and stop at Earl’s for one of the best breakfasts around. Yesterday however, … Continue reading

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Posted in Business, Business processs, Customer Service, Management | Tagged , , , , | 7 Comments

Book Review: THE LITTLE BOOK OF LEADERSHIP

Over the years I’ve read a wide assortment of leadership books and I’ve certainly learned from each and every one of them. But every now and then, you pick up a leadership book and something about it just grabs you … Continue reading

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Posted in Book Reviews, Leadership, Management, Servant Leader, Team Building | Tagged , , , , | 2 Comments

Facing Challenges and Controversy

“The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands in times of challenge and controversy.” ~ Dr. Martin Luther King, Jr.  Last week marked the dedication of the … Continue reading

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Posted in government, Politics, self improvement | Tagged , , , | Leave a comment

Multitasking – Friend or Foe?

“There are people who want to be everywhere at once, and they get nowhere.” ~ Carl Sandburg In our rapidly changing society, it seems like every day we hear some new buzzword.  The information age has certainly brought a plethora … Continue reading

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Posted in Business, Business processs, Leadership, Management, Team Building | Tagged , , , , | 2 Comments

Book Review: GET YOUR SHIP TOGETHER

Michael Abrashoff first gained business notoriety with his first book, It’s Your Ship, where he presented the leadership model he used during his very successful Navy career and more specifically as Skipper of the USS Benfold (DDG 65).  In his follow-up book, … Continue reading

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What’s your mission?

“A small body of determined spirits fired by an unquenchable faith in their mission can alter the course of history.” ~ Mohandas Gandhi We apply missions to our lives each and every day without even realizing it. You set out … Continue reading

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Posted in Leadership, Mission, self improvement | Tagged , , , | 5 Comments

Book Review: BEYOND BAND OF BROTHERS

While being interviewed by Charlie Rose, author and historian Stephen Ambrose compared the leadership of Dick Winters to that of Meriwether Lewis. High praise of the first order. Having researched and written about both men in Band of Brothers and … Continue reading

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Posted in Book Reviews, History, Leadership | Tagged , , , | Leave a comment