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Monthly Archives: August 2011
Let’s Build a Better Comment Card
Earl Able’s Restaurant is legendary around San Antonio and one of my stores is nearby, so anytime I am doing a store visit there, I leave early and stop at Earl’s for one of the best breakfasts around. Yesterday however, … Continue reading
Posted in Business, Business processs, Customer Service, Management
Tagged business management, business process, Customer, customer service, feedback
7 Comments
Book Review: THE LITTLE BOOK OF LEADERSHIP
Over the years I’ve read a wide assortment of leadership books and I’ve certainly learned from each and every one of them. But every now and then, you pick up a leadership book and something about it just grabs you … Continue reading
Posted in Book Reviews, Leadership, Management, Servant Leader, Team Building
Tagged Jeffrey Gitomer, leadership, Management, Servant Leader, Team Building
2 Comments
Facing Challenges and Controversy
“The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands in times of challenge and controversy.” ~ Dr. Martin Luther King, Jr. Last week marked the dedication of the … Continue reading
Posted in government, Politics, self improvement
Tagged Character, difficult circumstances, Ethics, integrity
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Multitasking – Friend or Foe?
“There are people who want to be everywhere at once, and they get nowhere.” ~ Carl Sandburg In our rapidly changing society, it seems like every day we hear some new buzzword. The information age has certainly brought a plethora … Continue reading
Posted in Business, Business processs, Leadership, Management, Team Building
Tagged Business, Focus, leadership, Multitasking, Productivity
2 Comments
Book Review: GET YOUR SHIP TOGETHER
Michael Abrashoff first gained business notoriety with his first book, It’s Your Ship, where he presented the leadership model he used during his very successful Navy career and more specifically as Skipper of the USS Benfold (DDG 65). In his follow-up book, … Continue reading
Posted in Book Reviews, Leadership, self improvement
Tagged Book Reviews, Grassroots Leadership, leadership, Servant Leadership
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What’s your mission?
“A small body of determined spirits fired by an unquenchable faith in their mission can alter the course of history.” ~ Mohandas Gandhi We apply missions to our lives each and every day without even realizing it. You set out … Continue reading
Posted in Leadership, Mission, self improvement
Tagged Mission statement, philosophy, Purpose, vision statement
5 Comments
Book Review: BEYOND BAND OF BROTHERS
While being interviewed by Charlie Rose, author and historian Stephen Ambrose compared the leadership of Dick Winters to that of Meriwether Lewis. High praise of the first order. Having researched and written about both men in Band of Brothers and … Continue reading
Posted in Book Reviews, History, Leadership
Tagged Band of Brothers, Book Reviews, Books, leadership
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Book Review: HOW TO BE A GREAT COACH
I had never read any of the dozen or so books in the “Mighty Manager” series before, but if HOW TO BE A GREAT COACH by Marshall Cook is any indication of this series, I will certainly pick up a few … Continue reading
Posted in Book Reviews, Leadership, self improvement
Tagged Business, Coach, leadership, Management, Team leader
1 Comment
Seeking wisdom
“I do not think much of a man who is not wiser today than he was yesterday” ~ Abraham Lincoln My message this week is about gaining knowledge. We were put on this earth to become our best self. The … Continue reading
Posted in Leadership, self improvement
Tagged Knowledge, Reading, Self-education, Wisdom
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Attitude is the key.
“Everything can be taken from a man or a woman but one thing; the last of all human freedoms, to choose one’s attitude in any given set of circumstances; to choose one’s own way.” ~ Viktor Frankl Life happens, and … Continue reading
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