Monthly Archives: October 2012

There’s No Excuse for Making Excuses

“It is better to offer no excuse than a bad one.” ~ George Washington If you watched the Presidential Debate last week (and have any semblance of honesty with yourself) you know Mitt Romney was the clear winner. Certainly Barack … Continue reading

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Posted in Attitude, Character, Customer Service, Integrity, Sales | Tagged , , , | Leave a comment


I have taken a few DISC analyses over the years and even attended a 2-day DISC Seminar a few years ago, so I felt like I had a pretty good understanding of the DISC system. That is, until I read TAKING … Continue reading

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Posted in Book Reviews, Coaching, Customer Service, Leadership, Management, Public Relations, Relationships, Sales, Team Building | Tagged , , , , , , , | 1 Comment