Category Archives: Human Relations

First Dates With Your Customers

“Sometimes one can create a favorable impression by saying something but often the more favorable impression is created in how they say it.” ~ Dalai Lama In many ways, whenever you deal with customers, it is like going on a … Continue reading

Rate this:

Posted in Business, Customer Service, Human Relations, Sales, Self Storage | Tagged , , , | 2 Comments

Book Review: PRODUCTIVE PERFORMANCE APPRAISALS

With performance reviews due next month, I thought it might be a perfect time to try to pick up some innovative new ideas by reading something on performance from the “experts”. I’ve read couple of books on performance reviews before, … Continue reading

Rate this:

Posted in Book Reviews, Human Relations | Tagged , , , , | Leave a comment