Category Archives: Business

The Tax Man Cometh

In Texas, on May 1st, county appraisal districts will be sending out 2014 property tax appraisals. In recent years, Texas small business owners have been hit hard and this year business owners, especially along the IH-35 corridor, will be hit … Continue reading

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Posted in Business, Self Storage, Taxes | Tagged , , | 1 Comment

Culture Eats Strategy for Breakfast

    “However beautiful the strategy, you should occasionally look at results.” ~ Sir Winston Churchill We tend to stick to what we know. We become comfortable with it. It has worked for us in the past and should work … Continue reading

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Posted in Business, Commitment, Course corrections, Culture, Strategy | Tagged , , | Leave a comment

Opportunity Looks a Lot Like Hard Work

It’s REEEEDICULOUS how much money you can make blogging! <<< Click here for details “Opportunity Looks a Lot Like Hard WORK.” ~ Ashton Kutcher I’ve never been one to give much credibility to Hollywood personalities. I find most of them … Continue reading

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Posted in Business, Motivation, Opportunity, Success, Work | Tagged , , | Leave a comment

Little Things ~ Big Results

“It’s the little details that are vital. Little details make big things happen.”  ~ John Wooden Coach John Wooden was known as a stickler for little details. Considering that he won 9 NCAA College Basketball Championships and is known in … Continue reading

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Posted in Business, Extra mile, Self Storage, Success | Tagged , , , , , | Leave a comment

Mastery of the Fundamentals

“Excellence is achieved by mastery of the fundamentals.” ~ Vince Lombardi I start getting a bit “antsy” this time of year. I’ve struggled through basketball season, painful as it was seeing the Spurs miss a golden opportunity, and I refuse … Continue reading

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Posted in Business, Coaching, Growth, Leadership, Preparation | Tagged , , | Leave a comment

Shine On!

“If you treat people right and always do a good job, customers will always come back.” ~ Harold Smith I’ve been flying in and out of the Will Rogers Airport in Oklahoma City since the late 1970’s. For most of … Continue reading

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Posted in Business, Capitalism, Customer Service, Management, Ownership, Positive attitude, Self Storage | Tagged , , , | 2 Comments

Book Review: YES! 50 SCIENTIFICALLY PROVEN WAYS TO BE PERSUASIVE

As a follow-up to his wonderful book, Influence, Robert Cialdini co-authored YES!: 50 SCIENTIFICALLY PROVEN WAYS TO BE PERSUASIVE with Noah J. Goldstein and Steve J. Martin. I only have one issue with this book; they should have stopped at … Continue reading

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Preparing for Business Droughts

“The thing about crape myrtles is, when everything else is struggling to survive, they are in their full glory.”  ~ Monty Rainey   After a week of travel, I arrived home Friday evening to find the 25’ Catawba Crape Myrtle … Continue reading

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Book Review: HIGH TECH, HIGH TOUCH CUSTOMER SERVICE

HIGH TECH, HIGH TOUCH CUSTOMER SERVICE by Micah Solomon takes the reader on a road map of customer service in the digital age. Just as technology is changing at lightning-fast speed, so too must successful businesses be quick to adopt … Continue reading

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Posted in Book Reviews, Business, Business processs, Customer Service, Policies & Procedures | Tagged , , , , | Leave a comment

It’s Not What You Say, But How You Say It.

“Unless commitment is made, there are only promises and hopes, but no plans.”  ~ Peter Drucker Words mean things and when it comes to business, learning how to put words together properly is of utmost importance. Successful sales people quickly … Continue reading

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Posted in Business, Commitment, Customer Service, Management, Relationships, Self Storage | Tagged , , , , , | 1 Comment