Tag Archives: Practice

Mastery of the Fundamentals

“Excellence is achieved by mastery of the fundamentals.” ~ Vince Lombardi I start getting a bit “antsy” this time of year. I’ve struggled through basketball season, painful as it was seeing the Spurs miss a golden opportunity, and I refuse … Continue reading

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How Do You Get to Carnagie Hall? Practice.

“My father taught me the only way you can make good at anything was to practice, and then practice some more.” ~ Pete Rose Last week I wrote about the idea of approaching giving outstanding customer service as though you … Continue reading

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Posted in Business, Customer Service, Planning, Preparation, Success, Team Building | Tagged , , , , | Leave a comment