Category Archives: Uncategorized

Persistence Pays Off

“I am personally convinced that one person can be a change catalyst, a “transformer” in any situation, any organization. Such an individual is yeast that can leaven an entire loaf. It requires vision, initiative, patience, respect, persistence, courage, and faith … Continue reading

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Customer Service Letter of Praise

“Do what you do so well that they will want to see it again and bring their friends.” ~ Walt Disney  I begin writing this week’s blog with a huge smile on my face. This week I get to brag … Continue reading

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Posted in Business, Customer Service, Referrals, Team Building, Uncategorized | Tagged , , , | Leave a comment

2011 in review

The WordPress.com stats helper monkeys prepared a 2011 annual report for this blog. Here’s an excerpt: A San Francisco cable car holds 60 people. This blog was viewed about 2,800 times in 2011. If it were a cable car, it … Continue reading

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Book Review: CREATING PASSION-DRIVEN TEAMS

If you’re in a leadership position and want to learn more about developing your team to the highest level, there are a ton of books on the market for you to choose from. So what makes this little 200-page book … Continue reading

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Posted in Book Reviews, Leadership, Management, Motivation, Team Building, Uncategorized | Tagged , , , , , , | 3 Comments

Speech

I will be speaking on Tuesday, March 15th at the Silver Center in Seguin, TX. My speech topic is “It’s Not About Me”.

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