“When you express your passion and enthusiasm, you will become a magnet to others, who will be attracted to your high level of energy.” ~ Jack Canfield
We all know someone who is a real downer to talk to. I’ll bet when you read that sentence, two or three people popped into your mind. You know exactly the kind of person I’m talking about; that person that you don’t dare ask how they are doing because that will lead to a thirty minute dialog about just how miserable a hand life has dealt them. They’re broke, sick and exhausted. Their job sucks, the kids are out of control and their cat just died and it’s all someone’s fault.
Don’t you just love running into that person or worse; seeing them walk through your door? If your mother-in-law is one of those miserable old widows filled with bitterness and endless negativity, don’t you look forward to spending the day at her house? Of course not! You’d probably rather have your eyeballs poked out!
Now ask yourself a very difficult question. How many others see you as that person? How many others avoid spending time with you because I complain too much? Or how many times do they see your phone number on their caller ID and let it go to voice mail?
The simple truth is – people don’t like spending time around negative people. Fortunately the reverse is also true. Jack Canfield (of the Chicken Soup books fame) hit the nail on the head with this quote. As much as we dislike being around negative people, we love being around people that are passionate and enthusiastic about life.
Think about it this way – let’s say Red Lobster is your favorite lunch stop and there are two Red Lobster’s equal distances from your office. At one Red Lobster, you get good service and the same good food, but the waitress there is a real sour puss. Each time you go there she tells you all about the trouble she is having with her kids or how bad she feels or even how much she hates working there. Contrast that with the second location where the waitress is always positive, upbeat and smiling. Conversation with her is always pleasant. Which restaurant are you going to frequent most often? Even though the food is exactly the same at each location, you’re go to always go where you know the waitress will be a pleasure to talk to.
Now apply that same principle to yourself. Your customers should never hear a negative word come out of your mouth. Even when you are talking to them on the phone, you should be upbeat and smiling. They may not be able to see you smile, but they can certainly hear it in your voice. Apply it also to your personal life. I’ve counseled a lot of troubled marriages and right behind financial issues, negativity is the biggest passion killer in a marriage.
I should mention there is also a caveat to being passionate and enthusiastic; it cannot be self-centered passion and enthusiasm. In other words, if you are passionate and enthusiastic about always being right, always winning an argument or manipulating conversations, you will drive others away just as quickly as if you are constantly negative. So make sure your passion and enthusiasm is fueled by the right motivation.
It doesn’t take any more effort to be passionate and enthusiastic than it does to be bitter and negative and your friends, family, customers and the rest of the world will love you for it! Who knows, they might even answer the phone when you call.
Monty Rainey is a District Manager in the self storage industry since 1996 currently overseeing 21 stores in the Austin & San Antonio, TX area. He is also a leadership coach and public speaker. For a free consultation, please contact Monty at 830-743-2139 or visit his website at http://www.montyrainey.com .