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Category Archives: Success
Customer Service Hero: Heather ~ Enterprise Love Field
“I didn’t start out wanting to get rich. Making a huge amount of money was never high on my list. Ensuring that customers were well taken care of and that employees were happy – those were the most important things. … Continue reading
Posted in Business, Customer Service, Extra mile, Management, Public Relations, Referrals, Success
Tagged customer service, Dallas Love Field, Enterprise, Hero
2 Comments
What’s Your Excuse?
“Most times, we don’t even believe our own excuses. We know they’re simply not true. They’re just an easy way to justify our own mediocrity and save face.” ~ Camilo Cruz ~ author of Once Upon a Cow When Camilo … Continue reading
Posted in Accountability, Core values, Growth, Integrity, self improvement, Success
Tagged Accountability, Business, Excuses, Growth, Jim Rohn
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How Do You Get to Carnagie Hall? Practice.
“My father taught me the only way you can make good at anything was to practice, and then practice some more.” ~ Pete Rose Last week I wrote about the idea of approaching giving outstanding customer service as though you … Continue reading
Posted in Business, Customer Service, Planning, Preparation, Success, Team Building
Tagged customer service, Perfection, performance, Practice, rehearsal
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Dream Killers
“Do not let small minds convince you that your dreams are too big.” ~ Author unknown Are your dreams being destroyed by the small minds that surround you? The late Jim Rohn was one of my greatest mentors. One of … Continue reading
Posted in Attitude, Goals, Influence, Positive attitude, self improvement, Success
Tagged Associations, Dream Journals, Goals, Jim Rohn, Steve Jobs, Support
3 Comments
Here’s to a New Beginning
“To thine own self be true” ~ William Shakespeare I’ve always felt like Shakespeare’s words from Hamlet that Polonius gave his son were appropriate for the start of a new year. As we reflect back on our accomplishments, as well as … Continue reading
Posted in Goals, Motivation, self improvement, Success
Tagged Andy Andrews, Goals, Inner Truth, New Year, self development
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Do Your Employees Buy-in to Your Core Values?
I was following a LinkedIn conversation earlier this week that posed the question, “How do you get employees to buy into core values?” Perhaps the bigger question might be, “How do you get companies to practice the core values they … Continue reading
Posted in Business, Core values, Integrity, Leadership, Motivation, Relationships, Success, Team Building
Tagged Business, Core values, Culture, integrity, leadership
2 Comments
Zig Ziglar ~ Rest in Peace
If you can dream it, you can achieve it. You can have everything you want in life if you will just help other people get the things they want. ~ Zig Ziglar I’ve always felt the true measure of success … Continue reading
Posted in Growth, Inspiration, Motivation, Success
Tagged Motivation, Motivational speaking, Public speaking, quotes, Zig Ziglar
2 Comments
Book Review: YOUR FIRST 100 DAYS IN A NEW EXECUTIVE JOB
The opening excerpt of Chapter 8 of the book, YOUR FIRST 100 DAYS IN A NEW EXECUTIVE JOB by Robert Hargrove, really sums up what this book is all about; Every year thousands of managers make transitions into new jobs. … Continue reading
Posted in Book Reviews, Business, Leadership, Management, Planning, Preparation, Success
Tagged Book Reviews, Business, New Executive, Promotions, Time management
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Book Review: NO EXCUSES:Take Responsibility for Your Own Success
NO EXCUSES: Take Responsibility for Your Own Success by David Neenan is a combination how-to book on success and autobiography of the author. Neenan, now retired, built a very successful construction business in Colorado and also a “Business & You” … Continue reading
Posted in Book Reviews, Innovation, self improvement, Success
Tagged Books, books: book reviews, Business, success
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Book Review: POSITIVE INTELLIGENCE
Those of us who enjoy reading self-development type books are constantly looking for what you might call a “game-changer”; a book that really opens new doors for the reader and enables you take your life to the next level. I … Continue reading
