-
Recent Posts
Archives
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
Categories
- Accountability
- Achievement
- American History
- Attitude
- Beliefs
- Book Reviews
- Business
- Business processs
- Capitalism
- Change
- Character
- Choices
- Coaching
- Commitment
- Compromise
- Constitution
- Core values
- Couples
- Course corrections
- Culture
- Customer Service
- Defining Moments
- Extra mile
- Faith
- First Amendment
- Goals
- government
- Growth
- History
- Human Relations
- Influence
- Innovation
- Inspiration
- Integrity
- Leadership
- Management
- Marriage
- Meetings
- Memorial
- Mentoring
- Mission
- Motivation
- Opportunity
- Ownership
- Passion
- Planning
- Policies & Procedures
- Politics
- Positive attitude
- Preparation
- Presentations
- Public Relations
- Purpose
- Referrals
- Relationships
- Right Brain
- Sales
- Second Amendment
- self image
- self improvement
- Self Storage
- Self-Publishing
- Servant Leader
- Success
- Team Building
- Uncategorized
- Virtue
- Wedding
- Wisdom
- Writing
Meta
Tags
Accountability achievement attitude Book Reviews Books books: book reviews Business business process Change Character Coach Customer customer service Education and Training First Amendment Goals Goal setting Growth History Inspiration integrity leadership Management Meetings Mentoring Motivation Planning Politics positive attitude Preparation Public relations Public speaking Purpose quotes Referrals Sales self development self improvement Self Storage Servant Leadership SMART criteria success Team Building Team leader virtue
Monthly Archives: May 2012
Customer Service Letter of Praise
“Do what you do so well that they will want to see it again and bring their friends.” ~ Walt Disney I begin writing this week’s blog with a huge smile on my face. This week I get to brag … Continue reading
Posted in Business, Customer Service, Referrals, Team Building, Uncategorized
Tagged Customer satisfaction, customer service, Schlitterbahn, Vacation
Leave a comment
The Correlation Between Right-Brain Thinking and a Positive Attitude
“The mind is its own place, and in itself can make a heaven of hell, a hell of heaven.” ~ John Milton ~ Paradise Lost I write a lot about attitude and maintaining a positive one. This week I was … Continue reading
Posted in Attitude, Right Brain, self improvement
Tagged Daniel Pink, John Militon, positive attitude, Right Brain, Shirzad Chamine, Subconscious
3 Comments
Facing Challenges and Adversity
“Opposition is a natural part of life. Just as we develop our physical muscles through overcoming opposition – such as lifting weights – we develop our character muscles by overcoming challenges and adversity.” ~ Stephen R. Covey Last Tuesday morning, … Continue reading
Posted in Character, Commitment, Inspiration, self improvement
Tagged Addiction, Adversity, Challenges, Inspiration, Stephen Covey
Leave a comment
Book Review: COMEBACK: Overcoming the Setbacks in Your Life
Everyone faces adversity in their lives at some point. Most people learn to take adversity for what it is – a temporary setback. Others allow the temporary setback to become a permanent fixture in their lives that hobbles them and … Continue reading
Posted in Book Reviews, Change, self improvement, Wisdom
Tagged Adversity, books: book reviews, Christianity, Comeback
Leave a comment
Book Review: SPROUT!: Everything I Need to Know about SALES I Learned from My Garden
For many years I have used growing a garden as a metaphor for life and business. Gardening is a perfect example of planning, preparation, nurturing, maintaining and reaping rewards that can be directly applied to so many aspects of life … Continue reading
Posted in Book Reviews, Customer Service, Relationships, Sales, Team Building
Tagged books: book reviews, Gardening, Sales, success
Leave a comment
The Double Platinum Rule by Brian Williams
“Quality in a service or product is not what you put into it – it’s what the customer gets out of it.” ~ Peter Drucker I received this in an email last week and thought it was well worth sharing. … Continue reading
